Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Internet keeps going off and on

szechuany
Team Player
Private Message

Wednesday

Message 2 of 2

Connection keeps dropping every minute or so, then comes back on but speeds are very slow, then drops again. I've done multiple restarts and factory resets, I've also tried restarting modem and powered it off for 30 seconds then switched back on. The problem also occurs specifically around 11pm-2am the past week, and now it is much more often

0 Likes
1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

Wednesday

Message 1 of 2

Try a full power down for 30 minutes.

 

If the does not work, unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with.
Please see the link in my signature for ways to contact TalkTalk.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
© TalkTalk 2026