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Just received Eero Device

Suggie4462
First Timer
Private Message TalkTalk
Message 2 of 2

Hi

I contacted TalkTalk to advise that I didn't want the telephone package as I got rid of my phone when they installed the Fibre.

 

I have now been put on Fibre 150 and Voice. What does this mean please as I didn't want the telephone ? I now have an Eero device and something called Grandstream, Do I need the Grandstream if I don't want to use a phone ?

 

I am so confused.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Good morning,

 

Thanks for your post. The Grandstream is a digital voice adapter that you would connect to the eero if you wanted to use the digital voice/VOIP service. If you don't want to use voice service then you don't have to connect this but it would be worth keeping a hold of this incase you wanted to use the voice service in the future.

 

Thanks

 

Michelle

 

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