We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Just received Eero Device

Suggie4462
First Timer
Private Message TalkTalk

on ‎10-01-2024 04:03 PM

Message 2 of 2

Hi

I contacted TalkTalk to advise that I didn't want the telephone package as I got rid of my phone when they installed the Fibre.

 

I have now been put on Fibre 150 and Voice. What does this mean please as I didn't want the telephone ? I now have an Eero device and something called Grandstream, Do I need the Grandstream if I don't want to use a phone ?

 

I am so confused.

Labels:
0 Likes
1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎11-01-2024 07:06 AM

Message 1 of 2

Good morning,

 

Thanks for your post. The Grandstream is a digital voice adapter that you would connect to the eero if you wanted to use the digital voice/VOIP service. If you don't want to use voice service then you don't have to connect this but it would be worth keeping a hold of this incase you wanted to use the voice service in the future.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


0 Likes
© TalkTalk 2024