Hello, @Amir_Shahzad thank you for reaching out to us regarding the lag spikes you're experiencing on your PS5. I understand how frustrating that can be, and I'm here to help you resolve this issue.
Here are a few suggestions you can try to improve your connection:
- If possible, try connecting your PS5 directly to your router using an Ethernet cable. This can provide a more stable connection compared to Wi-Fi.
- Ensure that your router is placed in a central location, away from walls and obstructions. This can help improve the Wi-Fi signal strength.
- Check if other devices on your network are using a lot of bandwidth (like streaming videos or large downloads). If so, try disconnecting them temporarily to see if it improves your PS5's performance.
- Access your router settings and consider changing the channel for your Wi-Fi network. Sometimes, interference from neighboring networks can cause lag.
- Make sure your router's firmware is up to date. Manufacturers often release updates that can improve performance and stability.
- Go to your PS5 settings and check for any network settings that may need adjustment. You can also try resetting your network settings on the console.
- If the problem persists, please chat back to us so we can check if there are any issues on our end or if your plan is sufficient for gaming.
If you've tried all these steps and are still experiencing issues, please let me know, and we can explore further options. Thank you for your patience, and I hope we can get this resolved for you soon.
-Fez.
