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New fibre line is it free

Girlbev
First Timer
Private Message TalkTalk
Message 4 of 4

As a long serving talk talk customer would a new fibre line to my house be free

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3 REPLIES 3

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Girlbev,

 

I can see that Keith and ferguson have answered you questions, if you do need any further assistance please let us know


Chris

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 4

@Girlbev 

 

It didn't cost anything for me to upgrade to Full Fibre when I did so in August 2022, although I did have to commit to a new contract. 

 

You can find more details here and try the chat button near the bottom of that page for any specific questions. 

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @Girlbev 

 

Is full fibre available in your area & if so who provides it, this will often be Openreach or CityFibre, but there are a few other companies as well?

 

If you are happy to wait, TalkTalk is providing a free upgrade to Fibre with Digital Voice to keep your landline number, if required. If however, you don't want to wait & are happy to pay for this, contact the loyalty dept on their direct number 0345 1725157.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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