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Flashing lights on new router

JohnC61
First Timer
Private Message TalkTalk
Message 3 of 3

I've recently upgraded to Full Fibre & supplied with a new modem to accommodate the landline connection.

For the first week, the light remained white.

However, every 23 seconds (yes, I timed it) it cycles through 2 white, 1 orange flashes, 3 times, then goes back to solid white. 

I've tried both turning off/on & the 30 seconds reset with no success.

I should point out that my broadband connection doesn't seem to be experiencing any problems but the continual flashing is a concern.

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi John,

 

How are you getting on, have you tried switching the ONT and router off for at least 30 minutes as Keith advised?

Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

It is not 30 seconds that you need to power things off for, with full fibre you need to power both the ONT & the router off for at least 30 minutes. If that does not change things, do a factory reset of the router's configuration. Try that & if still the same I will ask TalkTalk to investigate it for you. 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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