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Flashing lights on new router

JohnC61
First Timer
Private Message TalkTalk
Message 3 of 3

I've recently upgraded to Full Fibre & supplied with a new modem to accommodate the landline connection.

For the first week, the light remained white.

However, every 23 seconds (yes, I timed it) it cycles through 2 white, 1 orange flashes, 3 times, then goes back to solid white. 

I've tried both turning off/on & the 30 seconds reset with no success.

I should point out that my broadband connection doesn't seem to be experiencing any problems but the continual flashing is a concern.

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi John,

 

How are you getting on, have you tried switching the ONT and router off for at least 30 minutes as Keith advised?

Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

It is not 30 seconds that you need to power things off for, with full fibre you need to power both the ONT & the router off for at least 30 minutes. If that does not change things, do a factory reset of the router's configuration. Try that & if still the same I will ask TalkTalk to investigate it for you. 

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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