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on 10-02-2024 10:49 AM
I've recently upgraded to Full Fibre & supplied with a new modem to accommodate the landline connection.
For the first week, the light remained white.
However, every 23 seconds (yes, I timed it) it cycles through 2 white, 1 orange flashes, 3 times, then goes back to solid white.
I've tried both turning off/on & the 30 seconds reset with no success.
I should point out that my broadband connection doesn't seem to be experiencing any problems but the continual flashing is a concern.
on 12-02-2024 10:25 AM
Hi John,
How are you getting on, have you tried switching the ONT and router off for at least 30 minutes as Keith advised?
Chris
Chris, Community Team
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on 10-02-2024 12:58 PM
It is not 30 seconds that you need to power things off for, with full fibre you need to power both the ONT & the router off for at least 30 minutes. If that does not change things, do a factory reset of the router's configuration. Try that & if still the same I will ask TalkTalk to investigate it for you.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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