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Not connevting to cisco any connect vpn

KatyR87
First Timer
Private Message TalkTalk
Message 6 of 6

Since Monday 16 September 2024 I am unable to connect to my company Cisco AnyConnect VPN.

 

I was able to previously, last successful connection on Friday 13 September 2024. I can connect to the VPN on other connections such as office WiFi and mobile hotspot. Company IT have confirmed there have been no changes on their end. I am able to connect other devices to home TalkTalk WiFi. I have tried wireless and wired connections to TalkTalk hub without success.

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5 REPLIES 5

Message 1 of 6

Hi @KatyR87 

 

That's great, thank you for letting me know.

 

Debbie

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KatyR87
First Timer
Private Message TalkTalk
Message 2 of 6

Thanks Debbie, that's the issue resolved.

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Message 3 of 6

Hi @KatyR87 

 

Thank you 🙂

 

I've made a change, please can you retest?

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KatyR87
First Timer
Private Message TalkTalk
Message 4 of 6

Hi there,

 

Telephone number now added.

 

Thanks

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi @KatyR87 

 

Apologies for this.

 

Please can you add your TalkTalk landline or account number to your Community Profile, I can then take a look at this for you.

 

Thanks

 

Debbie

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