Outages

[MisterFox]

For weeks I have been suffering brief outtages of my internet connection

The advisor yesterday claimed to have made some changes and so far so good  but I'll post again if I get another one

[Debbie-TalkTalk]

Hi @rouwifi 

Please can you create a new topic on the Community, we can then take a look at this for you.

Thanks

Debbie

[Gliwmaeden2]

You need to return to the message board and click on start a topic, @rouwifi, to begin your own thread. 

Also complete your community forum profile, via your avatar; settings. Personal Information. Scroll down to SAVE CHANGES. 

Staff will respond during the day. 

[rouwifi]

Outage please sort

[Michelle-TalkTalk]

Morning,

How has your connection been over the last 48hrs?

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

Thanks for the update and we'll check back in with you tomorrow to see how your connection has been.

Michelle

[KeithFrench]

Which make/model of router do you have? When an outage occurs, what happens to the light(s) on the front of the router? Does this only affect wireless connections to the router, or are wired (Ethernet) connections also affected?