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Outages

MisterFox
First Timer
Private Message TalkTalk

on ‎09-09-2024 04:02 PM

Message 4 of 4

For weeks I have been suffering brief outtages of my internet connection

The advisor yesterday claimed to have made some changes and so far so good  but I'll post again if I get another one

 

MikeF
Labels:
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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎11-09-2024 06:40 AM

Message 1 of 4

Morning,

 

How has your connection been over the last 48hrs?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎10-09-2024 06:41 AM

Message 2 of 4

Morning,

 

Thanks for the update and we'll check back in with you tomorrow to see how your connection has been.

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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KeithFrench
Community Star
Private Message TalkTalk

on ‎09-09-2024 04:10 PM

Message 3 of 4

Which make/model of router do you have? When an outage occurs, what happens to the light(s) on the front of the router? Does this only affect wireless connections to the router, or are wired (Ethernet) connections also affected?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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