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Outages

MisterFox
First Timer
Private Message TalkTalk

on ‎09-09-2024 04:02 PM

Message 7 of 7

For weeks I have been suffering brief outtages of my internet connection

The advisor yesterday claimed to have made some changes and so far so good  but I'll post again if I get another one

 

MikeF
Labels:
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6 REPLIES 6

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to rouwifi

on ‎06-02-2025 06:54 AM

Message 1 of 7

Hi @rouwifi 

 

Please can you create a new topic on the Community, we can then take a look at this for you.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to rouwifi

on ‎05-02-2025 09:18 PM

Message 2 of 7

You need to return to the message board and click on start a topic, @rouwifi, to begin your own thread. 

 

Also complete your community forum profile, via your avatar; settings. Personal Information. Scroll down to SAVE CHANGES. 

 

Staff will respond during the day. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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rouwifi
First Timer
Private Message TalkTalk

on ‎05-02-2025 08:35 PM

Message 3 of 7

Outage please sort

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Anonymous
Not applicable
Staff
Private Message

on ‎11-09-2024 06:40 AM

Message 4 of 7

Morning,

 

How has your connection been over the last 48hrs?

 

Thanks

 

Michelle

 

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Anonymous
Not applicable
Staff
Private Message

on ‎10-09-2024 06:41 AM

Message 5 of 7

Morning,

 

Thanks for the update and we'll check back in with you tomorrow to see how your connection has been.

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎09-09-2024 04:10 PM

Message 6 of 7

Which make/model of router do you have? When an outage occurs, what happens to the light(s) on the front of the router? Does this only affect wireless connections to the router, or are wired (Ethernet) connections also affected?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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