Phantom calls

[Peterjames49]

Phone calls showing every half hour on phone record but not ringing.

[Debbie-TalkTalk]

Hi @Peterjames49 

Do you still need help with this?

Please can you add your name and TalkTalk account number to your Community Profile, I can then take a look at this for you.

Thanks

[Debbie-TalkTalk]

Hi @Peterjames49 

Apologies for this.

Please can you add your name and TalkTalk account number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

[Gliwmaeden2]

There's a straightforward fix for this usually, @Peterjames49.

If you complete your community forum profile details, staff will be able to identify your account. 

Go via your avatar; settings; drop down menu....Personal Information. SAVE CHANGES. 

They will reply during the day tomorrow.