There's a straightforward fix for this usually, @Peterjames49.
If you complete your community forum profile details, staff will be able to identify your account.
Go via your avatar; settings; drop down menu....Personal Information. SAVE CHANGES.
They will reply during the day tomorrow.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
