Progress on complaint CMP-842058 requested

[MrJFW]

Really slow response from TT after raising an official complaint. TT promised I would get a call within 3 days of my complaint being registered. Dream on. I opted for VOIP transfer two weeks ago to avoid "left behind copper" charge of £12. Frustratingly I have heard nothing since raising an official complaint

[Chris-TalkTalk]

Hi MrJFW,

You'll really need to speak to customer services, they can pass you to the team that deal with this, they can tell you where you order is up to

Chris

[DJI_MINI_2_SE]

"Frustratingly I have heard nothing since raising an official complaint"

The staff here will not be able to help as once you open an official complaint i believe they cannot get involved probably best to carry on using your previous means of contact.