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Return modem.

Tilly8
First Timer
Private Message TalkTalk
Message 3 of 3

My contract has finished, I have cancelled, moved home, so address on file is different now, not able to give new address for return bag for modem. How can can I return it please? 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Tilly8

 

Post back when you have added your new address in the private notes section.

 

Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

You should put your new address in the Private Notes section of profile, @Tilly8. Remember to SAVE CHANGES. 

 

(Go via your avatar/name; settings; drop down menu: Personal Information. Private Notes is at the end of that bit.)

 

 

Staff can then manually order one to be sent there instead of your old address.

 

Gliwmaeden2, a fellow customer.
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