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Return unwanted devices

silvergirl
Super Duper Contributor
Private Message TalkTalk
Message 26 of 26

Hi, I am now connected to Full Fibre and no longer need to keep spare devices that I have had in the past. Please could you send me the correct bags and labels to return them? I have the following:

3 routers in long boxes, 1 HG633 in a smaller box, 3 extenders in small boxes and various loose cables, plugs and filters.

Many thanks, Silvergirl

 

Silvergirl
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25 REPLIES 25

Message 21 of 26

Hi Debbie.
No, I haven’t received a bag yet. Maybe today? I will let you know.

Silvergirl

Message 22 of 26

Hi @silvergirl 

 

Did you receive the returns bag?

 

Just checking how much you were able to fit in the one bag and if you need me to send another one?

 

Thanks

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Message 23 of 26

Hi silvergirl

 

Thank you 🙂

 

The returns bag is on its way, please allow 48hrs for this to arrive.

 

Debbie

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Message 24 of 26

Thanks, that would be great. I may well get more than one item in the bag. I will let you know once I have done that.

 

Silvergirl

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 25 of 26

Hi silvergirl

 

I can send one returns bag at a time as I can't order multiples at once.

 

Once you have received one returns bag then I can order another one.

 

You may be able to put 2 routers and extenders in one bag. Will this be ok?

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