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on 17-05-2024 03:04 PM
Hi, I am now connected to Full Fibre and no longer need to keep spare devices that I have had in the past. Please could you send me the correct bags and labels to return them? I have the following:
3 routers in long boxes, 1 HG633 in a smaller box, 3 extenders in small boxes and various loose cables, plugs and filters.
Many thanks, Silvergirl
on 24-05-2024 07:24 AM
Hi Debbie.
No, I haven’t received a bag yet. Maybe today? I will let you know.
on 24-05-2024 07:00 AM
Hi @silvergirl
Did you receive the returns bag?
Just checking how much you were able to fit in the one bag and if you need me to send another one?
Thanks
on 20-05-2024 09:30 AM
Hi silvergirl
Thank you 🙂
The returns bag is on its way, please allow 48hrs for this to arrive.
Debbie
on 20-05-2024 09:23 AM
Thanks, that would be great. I may well get more than one item in the bag. I will let you know once I have done that.
on 20-05-2024 09:06 AM
Hi silvergirl
I can send one returns bag at a time as I can't order multiples at once.
Once you have received one returns bag then I can order another one.
You may be able to put 2 routers and extenders in one bag. Will this be ok?