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Router Problem

Debsy1
First Timer
Private Message TalkTalk
Message 7 of 7

I’ve been getting intermittent white/orange light constantly for days now. I’ve tried resetting but nothing works?

any ideas anyone?

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6 REPLIES 6

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 7

No problem @amahle-TT 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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amahle-TT
Support Team
Staff
Private Message
Message 2 of 7

@KeithFrench, thank you 🙂

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 7

Hi @amahle-TT 

 

That sounds like the router is struggling to authenticate to your RADIUS servers.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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amahle-TT
Support Team
Staff
Private Message
Message 4 of 7

Alright then, please do let us know how it goes, thanks.

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Debsy1
First Timer
Private Message TalkTalk
Message 5 of 7

I’ve contacted support, I was just told they’re working hard to fix things! 

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amahle-TT
Support Team
Staff
Private Message
Message 6 of 7

@KeithFrench Please share any advice you have, thank you. 🙂

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