Router broblem

[oksana12]

Hi,my name is Oksana my account nr is [removed].I have problem with ruoter and is not work properly.It was overloaded and the signal comes only for a maximum of half an hour and then disconnects again.

What to do in that case?Will you send a new router or will someone come to check?

Thank you 

[Michelle-TalkTalk]

Hello,

How are you getting on? Do you still need assistance with this?

Thanks

Michelle

[Chris-TalkTalk]

Hi oksana12,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris