Strange setup eero, its not wireless

[gripster]

So setup eero pro x 2 and waited for the huge increase to happen to my internet speeds. 

Alas no, no one told me I had to use ethernet cables to reap the full fiber benefit. I'm a little dissapointed as now I have to tether to get good speeds. I spoke online with Leo from talktalk and he suggested I could get a 3rd eero pro to help with mesh in my flat. Is there a contact/process for this request.

Thanks in advance

[Chris-TalkTalk]

OK, I've ordered the eero, it should be with you within a couple of days

Chris

[gripster]

thank you i would very much appreciate that 

[Chris-TalkTalk]

I  can send another eero to test with but I think it's unlikely to make much difference as signal strength looks fine throughout your home.

Chris

[gripster]

Yes they are. I was told by online chat Leo that I could request a further eero 6 pro to place in my lounge, so that's all I'm trying to do.

[Chris-TalkTalk]

OK thanks. Are the devices that you are running the speed tests on capable of wireless speeds higher than that?

Chris

[gripster]

Sorry Chris I kept reading the bottom post as latest

Wireless speeds in my lounge smart tv pc 300 down 90 up

Where I can use ethernet in bedroom on ps5 and computer 390 down 90 up not the 900 fft

[Chris-TalkTalk]

You have done what I asked, just wondering what speeds you are actually getting over wifi. If you're throughput speeds are low we can see if there's anything that we can do

Chris

[gripster]

Ok I thought I had done as you asked, I have no idea what else to do, this is beyond frustrating

[Chris-TalkTalk]

OK thanks. What speeds do you get over wifi?

Chris

[gripster]

Updated thanks

[Chris-TalkTalk]

Thanks for updating but could you add the account number to the private notes section of your community profile

Thanks

Chris

[gripster]

Updated thanks

[Chris-TalkTalk]

Hi gripster,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris