Unable to book engineer

[wgardner101]

Good morning.

I have been having connectivity issues and performed a line test whereby TT identified a problem.

I have been asked to book an Open Reach engineer but am unable to do so as per attached?

 

 

 

[Michelle-TalkTalk]

Morning,

Thanks for confirming. The AM appointment window is 8-1.

Thanks

Michelle

[wgardner101]

Morning, I did and engineer is booked for tomorrow although Internet has been fine since.

I have an AM appointment but can you confirm when the window starts just so I can make sure I am available.

[Michelle-TalkTalk]

Morning,

How are you getting on? Did you manage to reach our Chat Team?

Thanks

Michelle

[Gliwmaeden2]

Chat seems to be open from 8am, @wgardner101.

Check details for Christmas Opening Hours here. Phone lines are open from 9am:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

[wgardner101]

I shall do when they open 🙂

[DJI_MINI_2_SE]

Have you tried phone support?