Hi - my Fibre 35 contract is coming to an end and I want to upgrade to Full Fibre. My two neighbours already have full fibre connections (not Talktalk). However when I checked in My Account it says that full fibre isn't available to my address at any speed . Curiously if I go into the Talktalk website as a new customer it tells me that full fibre is indeed available. Is there any way of checking which is correct?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
