VOIP Phone
on 22-11-2024 01:27 PM
Message 10 of 10
I have just upgraded to full fibre and my phone is now VOIP. I have noticed that at least once an hour the phone handset lights up with 'Call' for about 2-3 seconds, why is this??
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9 REPLIES 9
on 27-11-2024 09:45 AM
Message 1 of 10
Hi @Mark147
I'm so glad to hear this, thanks for letting me know 🙂
I've sent you a Private Message with a link to a short survey for the Community.
Thanks again.
Debbie
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on 27-11-2024 09:18 AM
Message 2 of 10
Hi Debbie,
Whatever changes you made have cured the problem.
Thanks very much.
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on 27-11-2024 06:33 AM
Message 3 of 10
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on 25-11-2024 12:29 PM
Message 4 of 10
No problem 🙂
Thanks
Michelle
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on 25-11-2024 09:52 AM
Message 5 of 10
OK, thanks Debbie
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on 25-11-2024 08:49 AM
Message 6 of 10
Morning @Mark147
Thank you.
I've made a change to the setting, please can you monitor this over the next few days and I will check in again with you on Wednesday just to make sure these calls have stopped.
Thanks again.
Debbie
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on 23-11-2024 08:33 AM
Message 7 of 10
Staff will follow up after the weekend, @Mark147.
It should be straightforward to sort out from their end.
Gliwmaeden2, a fellow customer.
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on 23-11-2024 08:24 AM
Message 8 of 10
Done that
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on 22-11-2024 01:29 PM
Message 9 of 10
Hi @Mark147
Apologies for this. This is a known issue, I will need to make a change to a setting for you.
Please can you add your name and TalkTalk account number to your Community Profile.
Thanks
Debbie
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