NEED SOME HELP?

Markdem · ‎09-08-2025

Hello, another question for community, due to have Full Fibre fitted this coming Thursday, as I had pay as yo calls with previous package, was told I had to have Voip included in my package this time as a add on and at a cost, if I do not require this, can I cancel the Voip side off the package, before the Fibre is installed or have to take it and wait a month.

TiA Mark

siphosethu-TT · ‎11-08-2025

Hi there @Markdem, this is correct as @ferguson has said. Please call in on the number below if you'll need any assistance. Thanks

03451720088

Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed

ferguson · ‎09-08-2025

If you don't need a landline then you won't need VoIP. I would call them in advance to get this confirmed.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.