WiFi Booster

[Chessewax]

Hi, 

I would like to get a work signal booster the second floor of my house is getting such a weak signal and considering we’ve bought a very good expensive package I don’t think this is very acceptable. 

[Chessewax]

Brilliant, thanks a lot for your help

[Debbie-TalkTalk]

Hi @Chessewax 

Thank you. I've asked our order management team to order the eero for you.

I will post back here to confirm once the eero has been ordered.

Debbie

[Chessewax]

Should all be completed now 😀

[Debbie-TalkTalk]

Hi @Chessewax 

Please can you add your name and TalkTalk account number to your Community Profile, I can then send the additional eero for you.

Thanks

Debbie 🙂

[Chessewax]

Brilliant that would be perfect if we could arrange one to be sent out please. Hopefully will fix the connection issue 

[KeithFrench]

You just need a mains socket for it, Whilst Ethernet can be used, the normal connection between the eeros is over WiFi.

[Chessewax]

Hi, 

would this need to be plugged into an Ethernet port as the only one we have is downstairs. We ideally need one that just needs plugging into a wall socket? 

[Debbie-TalkTalk]

Thanks for your help @KeithFrench 

[KeithFrench]

@Chessewax 

I thought that FF 900 got two eero Pro 6s, not the one. Either way @Debbie-TalkTalk is going to sort it for you.

[Debbie-TalkTalk]

Hi @Chessewax 

Apologies for this.

I can send you an additional eero, are you happy for me to arrange this?

[Chessewax]

Just the One we were supplied with it’s perfect fine in the room the router is however the room upstairs directly above it the signal is terrible. 
openreach installed it. 

[KeithFrench]

Ok thanks. Who provided your full fibre 900, Open reach or CityFibre?

How many Eero Pro 6s were you provided with?

[Chessewax]

Fibre 900

[Chessewax]

I am on Talk Talk Full Fibre and my box is the EERO one. 

[KeithFrench]

Which make/model of router do you have & what package are you on?