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NEED SOME HELP?

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Wifi

whirlwindpete
First Timer
Private Message

on ‎29-07-2023 08:35 AM

Message 4 of 4

My Internet went down at 5 pm last night and us still down 

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎31-07-2023 06:53 AM

Message 1 of 4

Morning,

 

I'm sorry for the delay. Can I just confirm, have you now been able to connect since your last post?

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-07-2023 08:44 AM

Message 2 of 4

Details appear to be complete now. 

 

Let us know how you get on. 

Gliwmaeden2, a fellow customer.
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Gliwmaeden2
Community Star
Private Message TalkTalk

‎29-07-2023 08:40 AM - edited ‎29-07-2023 08:41 AM

Message 3 of 4

No staff on here at the weekend, @whirlwindpete.

 

You'll need to phone 03451 720088 and they will check your line and talk you through some checks. Phone lines open 9am.

 

Post back if you still need help at the start of the week, but make sure that you have completed your community forum profile details for TT staff to identify your account. Go via your avatar/name; settings; add your Talktalk phone number  / account number in Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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