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contract renewal

Sbuxt
First Timer
Private Message TalkTalk

on ‎06-01-2025 07:08 PM

Message 3 of 3

since november I have been trying to renew my contract but after 5 or 6 attempts the order keeps getting rejected and nobody a TT are unable to resolve this issue.

Any help would be great.

Stewart

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2 REPLIES 2

ferguson
Community Star
Private Message TalkTalk

on ‎06-01-2025 09:18 PM

Message 1 of 3

@Sbuxt 

The best approach is probably to call the retentions team directly, try 0345 172 5157.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Anonymous
Not applicable
Staff
Private Message

on ‎06-01-2025 08:51 PM

Message 2 of 3

Try live chat 

 

Scroll down the page to the "chat now"  button.

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

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