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custom dns disabled.

skullkidrtae
First Timer
Private Message TalkTalk
Message 2 of 2

im wanting to setup a custom dns on my eero, i have fiber 500 but the option is grayed out.

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KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

I assume that you have an eero router, probably the eero Pro 6?

 

The reason that it is greyed out is that you normally have to disable eero Secure to do this.

 

To disable eero Secure, from the eero app go to:-

  1. Tap Discover

  2. Tap eero Secure

  3. Tap Advanced Security to toggle the feature on or off.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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