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on 04-01-2024 12:47 PM
can you please send me a return bag for the mentioned router. I have replaced it as it is inadequate. It keeps renegotiating the fibre speed down from 512 Mbps to 95 Mbps. This appears to be a known firmware issue.
I also have a WiFi Hub you can have back if you want it. The widebody one with a spring out stand. Labeled as "FAST 5364-3 TB.
Both still have their original box's.
on 04-01-2024 03:41 PM
I've ordered the returns bag, it should be with you within a couple of working days
Chris
Chris, Community Team
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on 04-01-2024 03:37 PM
OK, will do
Chris
Chris, Community Team
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on 04-01-2024 03:31 PM
Hi Chris,
please send me the bag for the sagecom. I guess I can hide the eero for now.
Steeb
on 04-01-2024 01:13 PM
Hi Steeb,
I can send a returns bag for the Sagemcom router but you're probably as well keeping hold of the eero because if you experience any problems with your service we may need you to test with it
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences