You should put your new address in the Private Notes section of profile, @Tilly8. Remember to SAVE CHANGES.
(Go via your avatar/name; settings; drop down menu: Personal Information. Private Notes is at the end of that bit.)
Staff can then manually order one to be sent there instead of your old address.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here
How to contact TalkTalk Broadband - TalkTalk Help & Support
