flashing light no phone

[francespaul]

my router is flashing ,i have internet but no phone line switched it off and restarted but still the same 2days now

[kanya-TT]

Please use the details below to reach our either our Fullfibre Chat team using the link or Voice team where you will choose to be redirect to the Tech Support Team. 

 03451720074

How to contact TalkTalk Broadband

Opening Hours: 

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

WEB MESSAGING - Mon-Fri: 8am-9pm; Sat: 8am-7pm; Sun: 9am-7

Kanya

[kanya-TT]

I understand, please note the issue with the phone is said to be resolved now, because you reported two issues namely your router flashing constantly I'd advise that you contact our tech support team from Fullfibre who will be able to run diagnostics for you. 

Kanya

[francespaul]

yes

[francespaul]

have rebooted router many times no change

[kanya-TT]

Hey @francespaul. It seems that the issue has no been resolved as per our latest update. Please reboot your router and try to use the phone again to see if there is any change on side. 

Kanya

[francespaul]

i think i must be 

[kanya-TT]

Hey there, @francespaul. Thank you for reaching out on our community page. We are currently having issues with our VoIp services, are you using it?

Kanya