NEED SOME HELP?

philr1 · ‎03-11-2023

hi - i had my system upgraded this week and as part of the upgrade my sagemcom fast 5364-4tb router was replaced with the sagemcom fast 5464 that has a phone socket for the digital voice phone line.

I want to return the old router and would like to find out how to get a returns label.

Many thanks

philr

Karl-TalkTalk · ‎03-11-2023

Hi

I've also sent a quick survey to you via PM.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Karl-TalkTalk · ‎03-11-2023

Hi

A returns bag is on the way to you.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

philr1 · ‎03-11-2023

Thanks for your reply.the new router is working perfectly with no ping issues or anything.

i just want to return the old router to talk talk and need a returns label

NEED SOME HELP?

full fibre router installed i need to return my 5364 router