land line telephone not working

[Metallica]

Land line not working had full fiber fitted and land line has not worked since

[Michelle-TalkTalk]

Hello,

Ok, could you have a look at the below Help Guide please and let us know which set up you have?

Problems using your digital phone service - TalkTalk Help & Support

Thanks

Michelle

[Metallica]

hi, I realy dont know

[Michelle-TalkTalk]

Morning,

Are you currently using an eero with the digital voice adapter or a Wifi Hub 2 router with the voice port on the back? 

Thanks

Michelle

[Metallica]

Hi yes please

[Michelle-TalkTalk]

Morning @Metallica 

Do you still need assistance with this?

Thanks

Michelle

[Chris-TalkTalk]

Hi Metallica,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris