no internet

[Darek80]

no external ip in modem 

I got disconnected on 25/11/24 and the problem still hasn't been solved!!

[Chris-TalkTalk]

Hi Darek80,

I've replied to your PM

Chris

[ferguson]

If you had followed up on your previous thread this might have got moving sooner. As it is I have merged the topics and re-escalated this for you.

[Darek80]

I wonder how long it will take you to repair my connection! None of the chat agents have helped for a month! even the engineer's visit to my house on December 20th did not take place! there was no connection!!!!

 

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle