Call bar on VoiP

[briantrumpet1]

I've been trying to block some numbers on call bar - it's a brilliant option, which I've used a lot for spam callers, but I've just changed to full fibre with VioP for the landline. However, it's just dawned on me why I can't now use my handset to block any numbers: the tones from the handset aren't registering on VoiP.

Is there an alternative way of doing this now?

[Debbie-TalkTalk]

Hi briantrumpet1

Ah ok, If you do experience any issues then please let us know.

Debbie 🙂

[briantrumpet1]

Thanks @Debbie-TalkTalk  - I've set it up, but not had a chance to test it myself yet or get feedback from people calling.

[Debbie-TalkTalk]

Hi briantrumpet1

How are you getting on?

[Debbie-TalkTalk]

Hi briantrumpet1

Thank you, please let us know how you get on.

Debbie 🙂

[briantrumpet1]

Thanks Debbie - I'll give that a go later on.

[Debbie-TalkTalk]

Morning

I've checked and have been advised that call safe should work ok.

How to use CallSafe - TalkTalk Help & Support

[briantrumpet1]

Thanks Keith! Ha - I thought I might be troubling someone else with this query, sorry!!

[KeithFrench]

You have me on that one Brian, except for the fact that the DTMF tones are converted into whichever VoIP signalling protocol the system uses. I'll ask TalkTalk to comment on this for you.