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Get help with your TalkTalk landline and calling features.

CallSafe can you turn it off

Graham7
Super Duper Contributor
Private Message TalkTalk

on ‎03-12-2025 05:24 PM

Message 4 of 4

 

Hi

 

Can you turn off CallSafe as I cannot on my account.  As you are going  to charge £1 a month and it's not working anyway.

 

CallSafe isn't available with Digital Voice

 

You currently have Digital Voice, which uses your broadband connection instead of a traditional landline. Because of this, CallSafe is not available on your service.

Talktalk forum is the best place to ask question and get things sorted.
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3 REPLIES 3

Thabile-TT
Support Team
Staff
Private Message
In response to Thabile-TT

on ‎04-12-2025 08:02 AM

Message 1 of 4

please note customer service contact number is 03451720088 operating times-(Voice - Monday - Friday 9am - 7pm; Saturday - 9am - 6pm; Sunday - Closed
Chat - Monday - Friday 8am - 9pm; Saturday 8am - 7pm; Sunday - 9am - 7pm
In App - Mon - Sunday: 9am - 6pm)

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Thabile-TT
Support Team
Staff
Private Message

on ‎04-12-2025 07:43 AM

Message 2 of 4

Hi @ferguson thank you for support.

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ferguson
Community Star
Private Message TalkTalk

on ‎03-12-2025 06:50 PM

Message 3 of 4

Make sure that you have pop ups and redirects enabled, or try a different browser. Otherwise, get in touch with customer services directly and they can remove it for you. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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