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Home Phone

Get help with your TalkTalk landline and calling features.

Caller display not working

BettysPA
Newbie
Private Message TalkTalk

4 hours ago

Message 4 of 4

Hi, please can someone help me get the caller display working on my Mum’s phone. I have read other posts and none of the suggestions work. She is elderly and unable to deal with this herself. It hasn’t worked for a while.  She has a landline only, no internet and also has a Care Call alarm. Any help gratefully received 

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3 REPLIES 3

ferguson
Community Star
Private Message TalkTalk
In response to BettysPA

4 hours ago

Message 1 of 4

OK, as I said hopefully the support team can help. 

BettysPA
Newbie
Private Message TalkTalk

4 hours ago

Message 2 of 4

Hi, thanks for the reply.  I’ve tried removing it from her account and then re-adding it.  I’ve also looked at other posts on this and nothing that has been suggested has worked

ferguson
Community Star
Private Message TalkTalk

4 hours ago

Message 3 of 4

Do you have access to your mum's online account? Otherwise, please put her full name, address and TalkTalk phone number in the Private notes section of your community profile here and the support team can try to help. 

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