Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

Caller display suddenly sopped working.

33kirk
First Timer
Private Message TalkTalk

on ‎01-06-2025 01:04 PM

Message 2 of 2

Hi

A bit of background.

 

Had 150 fibre installed in house with Eero 6 router and phone adapter Grandstream HT801 about a week before.   With the phone plugged in to the HT 601, everything worked perfectly for about 5 days until caller display started to say anonymous caller.  I have checked everything including my account to make sue it is switched on.  TalkTalk technical chat had a go of fixing it, but failed,

 

Any suggestions would be welcome.

Thanks

 

Labels:
0 Likes
1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

on ‎01-06-2025 01:42 PM

Message 1 of 2

That sounds like a TT systems error, you will probably need to speak to the Full Fibre Helpdesk on 0345 172 0074. Their opening hours are Monday -Friday 08:00 to 19:00, Saturday 09:00 to 18:00, Sunday: Closed.


Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes
© TalkTalk 2025