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Cannot cancel callsafe because page says oops

gewlondon
Newbie
Private Message TalkTalk

yesterday

Message 3 of 3

I want to cancel callsafe before you start charging, and anyway I don't even have a landline phone anymore. But when I go to the link, it says 'oops page missing'. Please help. 

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2 REPLIES 2

Nimiq4
Newbie
Private Message TalkTalk
In response to Gliwmaeden2

5 hours ago

Message 1 of 3

Thanks for the suggestion. I've tried:
Win 7 with Opera, still "Oops"
Win 11 with Opera, still "Oops"
Mobile with Firefox, still "Oops"
To be honest, I've often found Talktalk online account functions clumsy and obtuse.
Don't have issues with most other websites I use.
I'll see what help can do on Monday,


Gliwmaeden2
Community Star
Private Message TalkTalk

yesterday - last edited 5 hours ago

Message 2 of 3

If trying a different browser  / removing ad blockers  / allowing pop ups doesn't help sort it contact support on 03451 720088 or Chat over the weekend, @gewlondon.

 

Forum staff are not back before Monday. 

 

Full details of opening hours:

 

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad...

 

 

Gliwmaeden2, a fellow customer.
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