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Digital Voice SIP Misconfiguration error

donnaeh
First Timer
Private Message TalkTalk

on ‎23-05-2026 03:05 PM

Message 2 of 2

Account number:  1015246031

 

My Wi-Fi Hub 2 is stuck on firmware SGEK10006000 causing a Digital Voice SIP "Misconfiguration error" please manually push the latest firmware.

I've tried rebooting the router and factory resetting it to no effect.  SIP service was working fine up until the end of MArch 2026

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KeithFrench
Community Star
Private Message TalkTalk

6 hours ago

Message 1 of 2

That is the latest firmware. Try a factory reset of the router, if that does not fix it, this will require TalkTalk to deal with your problem. There are no TalkTalk support staff on this forum anymore.

Please see my signature for TalkTalk contact methods.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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