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Get help with your TalkTalk landline and calling features.

Digital voice switchover and backup powerbank for older customers?

Message 2 of 2

Please could somebody advise?  I have semi-fibre (Fibre 65) and an analogue corded landline phone. 

 

1)  When the digital switchover happens, will TalkTalk automatically send me the cable for connecting my phone to the router? 

 

2)   Also, I understand that TalkTalk may provide a power bank to older customers so that their router/phone will still function in the event of a power cut.  Does this have to be applied for?

 

Thanks for your help.  

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

If you take full fibre, depending on the package, you will either be supplied with the Wi-Fi Hub 2 with the phone socket on the back, or the EERO router and a Digital Voice Adapter to connect your phone handset to.

 

TalkTalk do not currently provide a battery back up system for the fibre router.

 

Thanks  

Karl. 

 

 

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