Hi there @Welshy1, thank you for reaching out to us regarding your home phone issue. I understand how frustrating it can be when your phone isn't working properly. Before we can look further into this, kindly try these troubleshooting steps:
Ensure that all cables are securely connected. This includes the phone line to the wall socket and the phone itself. If possible, try connecting a different phone to the same line. This will help determine if the issue is with the phone or the line itself. If you have a modem or any other equipment connected to your phone line, try unplugging it for a few minutes and then plugging it back in. If the problem persists after trying these steps, please do let us know and we will investigate the issue further for you.
Thank you for your patience, and we’re here to help you get this resolved!
-Fez.
