Intermittent caller display

[kempas]

We've been having intermittent caller display issues for a few days and can see other recent posts about the same thing.

I just tried again from my mobile phone and the caller display was working okay for that but decided to check by account and toggle the setting as suggested to others all the same.

Trouble is, even though my account shows caller display and last caller barring as enabled, when I click through to manage the settings and get to the 'older looking' admin page with the left hand navigation, it shows no details of any calling features for me to manage.

[Michelle-TalkTalk]

Good morning,

I'm sorry to hear this. I've run a few tests on the line now which are clear. How often is this happening? Have you noticed if there is any intermittent noise on the voice service? Does your main socket have a test socket please?

We would only usually advise removing the Caller Display service and re-adding it if the Caller Display service didn't work at all.

Thanks

Michelle