Is it Fixed?

[EKG62]

I have made an engineer appointment for this case number  REP-14840923

Things seem to have been fixed tho' although I was getting intermittent internet drop outs as well as a dead phone.  The Service Status page says the case is still open.  What's the current situation please?

[Gliwmaeden2]

Staff will not be back on here before the morning, @EKG62.

If you contact Talktalk directly by phone / Chat, they may be able to run more checks.

Is your phone line still dead?

If an engineer arrives and finds nothing wrong, or if you leave it too late before cancelling the visit, you will be charged. 

Call 03451 720088 if you can. They close at 7pm.

Chat shuts at 9pm.