Landline fault

[csquared2]

I am currently unable to make or receive calls.

Broadband is unaffected.

Connection is via BT Mk2 Master Socket.

With lower faceplate removed and just a BT Duet 210 phone connected ;

• No dialtone
• Buzzing, crackling and cyclical noise
• In bound calls fail - unobtainable

Line has telecare alarm connected.

[Debbie-TalkTalk]

Hi Chris

I'm so glad to hear this, thanks for letting me know.

Debbie

[csquared2]

Hi Debbie,

Dialtone is back and noises are gone.

Many thanks,

Chris

[Debbie-TalkTalk]

Hi csquared2

This fault is still with Openreach, there are no additional updates at the moment.

Thanks

Debbie

[Debbie-TalkTalk]

Hi csquared2

I'm sorry for the delay.

I have escalated this straight over to Openreach as the line tests have detected a potential line fault.

I will continue to monitor for additional updates.

Thanks