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Get help with your TalkTalk landline and calling features.

Landline not working again& internet very slow

GreyBeard1
Popular Poster
Private Message
Message 2 of 2

My landline is not working again, when people ring my number the get the trying to connect tone but it never comes through and when we try to dial out we get the constant line engaged tone. In addition the internet is so slow it keeps timing out. An engineer came out a couple of weeks ago and found a fault on an external line some streets away and swapped over the cable. We are now in the same situation. There are engineers pulling in new fibre optic cables in adjacent streets and every time they have been we get problems can any one help

1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi GreyBeard1,

 

I'm sorry to hear that you're experiencing problems with your service, can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

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