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Last caller barring

Lorne
Team Player
Private Message TalkTalk

Wednesday

Message 5 of 5

I have last caller barring turned on in My Account and I do not use call safe but when I call 14258 after receiving a spam call  I get a message saying the service is not available. How do I get this to work ?

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4 REPLIES 4

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Lorne

yesterday

Message 1 of 5

I've made a change, could you please retest and let me know if it is now working


Chris

Chris, Community Team 

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Chris-TalkTalk
Support Team
Staff
Private Message
In response to Lorne

yesterday

Message 2 of 5

Hi Lorne,


I'll take a look at this now and get back to you

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Lorne
Team Player
Private Message TalkTalk
In response to fr8ys

Wednesday

Message 3 of 5

It is still showing in My Account and I still get the message saying the service is not available if I call 14258.


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fr8ys
Community Star
Private Message TalkTalk

Wednesday - last edited Wednesday

Message 4 of 5

Is it still showing as active in my account?

 

If not then reapply it. Instructions here

 

https://community.talktalk.co.uk/t5/Articles/Using-Selective-call-rejection-Last-Caller-Barring/ta-p...

 

If it is active then let us know so staff can look into.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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