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Home Phone

Get help with your TalkTalk landline and calling features.

My phone number is not displayed at receiving end

Lilybud
First Timer
Private Message

on ‎23-05-2023 06:50 PM

Message 7 of 7

My phone number is not displayed on any outgoing calls from landline at receiving end- No caller ID

 

Called two mobiles No Caller ID

Called new contact today who did not answer the phone from unknown number- fortunately I left a message so she was able to return my call. Very annoying as it was an important call to arrange a meeting

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6 REPLIES 6

Anonymous
Not applicable
Staff
Private Message
In response to Lilybud

on ‎30-05-2023 06:50 AM

Message 1 of 7

Morning,

 

This would be under Networks & Connections, then My Telephone Settings, then in the Privacy features section. 

 

Thanks

 

Lilybud
First Timer
Private Message

on ‎29-05-2023 04:56 PM

Message 2 of 7

There are no privacy options in my account offering withhold number or not

Lilybud
First Timer
Private Message
In response to Gliwmaeden2

on ‎29-05-2023 04:53 PM

Message 3 of 7

thank you

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-05-2023 04:07 PM

Message 4 of 7

@Lilybud, please follow up on this thread.

 

I'll remove the duplicate that you started today. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎25-05-2023 06:49 AM

Message 5 of 7

Hi Lilybud

 

Can I just check, if you log into My Account does withhold number show as switched on?

 

More information can be found on this help page Withhold my telephone number - TalkTalk Help & Support

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ferguson
Community Star
Private Message TalkTalk

on ‎23-05-2023 07:08 PM

Message 6 of 7

Is this a recent issue? Do you have Withhold number selected in your privacy settings in My Account?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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