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Number of sessions exceeded

Martshrop
First Timer
Private Message TalkTalk

on ‎18-09-2024 12:50 PM

Message 4 of 4

When I try to log on to my TalkTalk account I received this message-

'The maximum number of sessions has been exceeded for your account. Please logout from other clients and try again. (SES-0007). Please advise.

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
In response to Martshrop

on ‎19-09-2024 12:21 PM

Message 1 of 4

When was the last time you could actually log in?  

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Martshrop
First Timer
Private Message TalkTalk

on ‎18-09-2024 05:13 PM

Message 2 of 4

Rebooted and still the same message.

By the way in this authorisation process, you send and authorisation code to the e-mail address which I cannot access!

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Divsec
Community Star
Private Message TalkTalk

on ‎18-09-2024 02:02 PM

Message 3 of 4

Hi @Martshrop Not seen this before, I'd suggest rebooting your device, phone, tablet, computer? Then try again.

 

Your post has been escalated and you should hear soon. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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